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When you call, be sure to have your application ID number or your Social Security number on hand to make it easier for the representative to find your application. Those who apply for credit cards frequently may simply need to confirm the application is valid and not fraud.

This can be as simple as clearing up mismatched addresses due to a recent move, or may require sending in additional documentation to verify income or employment status.

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One of the most common reasons for having an application sent to “pending” limbo is the need for verification of some of the information on your application.

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Applicants can get a status update at any time by calling the application status line at: You can potentially speed up the decision timeline by cutting out the postal middleman and going straight to the source at Capital One. In some cases, issuers need to verify your information or collect additional data to come to a decision on a credit card application. Over the Phone | Online | Denial Alternatives If you are denied, we’ll also provide a few potential alternative cards worth considering. In the following article, we’ll take a look at what you can do when you don’t receive an instant decision, including calling Captial One and visiting the issuer’s website. In these cases, your application is considered to be “pending” until it can be reviewed by hand. However, sometimes the automated algorithms used to quickly analyze applicants can’t reach a decision. Whether you are approved or denied, the decision will be displayed right on the screen.

Whatever your motivation, when you apply for a Capital One credit card through the online application, your approval status will often be determined in 60 seconds or less. Indeed, whether you want to fly without limits or talk money over mochas, there are many reasons to join the millions of Capital One cardholders.

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One of the five largest card issuers in the world, Capital One is likely most recognizable by its longtime tagline, “What’s in your wallet?” For those who have recently applied for a Capital One credit card but did not receive an immediate decision, this article will bring you up to speed on how to check your Capital One application status.Ĭapital One has made its mark on the credit card rewards space with its blackout-free travel rewards program and is changing the way we bank with its Capital One Cafés.

Report emails suspected of phishing activity by forwarding it to the official Capital One security account, Do not reply to suspicious emails and delete them after forwarding them to Capital One.įor more information and updates on how to tell if you've been affected, customers can visit the Capital One website established for this breach.

Capital One is not calling customers to ask for credit card or account information or Social Security numbers over the phone or via email.

Phishing is a malicious attempt to access personal information or bank accounts by posing as a legitimate company or official.

Stay vigilant about the possibility of phishing emails and calls following the breach.

Call the number on the back of the credit card if unusual activity is observed.

Monitor credit card accounts for unusual or suspicious activity.

Enroll in account text and/or email alerts to help keep track of activity.

Capital One believes "it is unlikely that the information was used for fraud or disseminated.".

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Capital One will notify affected individuals through "a variety of channels" and offer free credit monitoring and identity protection available to all affected.

Here are the guidelines to determine if your information had been accessed as well as instructions on how to shore up account security. The FBI arrested Paige Thompson of Seattle, who was charged with computer fraud and abuse, according to court records.

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The data included personal information the company said it collects at the time it receives card applications, including names, addresses, ZIP codes, phone numbers, email addresses, dates of birth and self-reported income.īeyond that application data, it said, the hacker also gained access to credit card data including credit scores, limits, balances and payment history as well as fragments of transactions data from a total of 23 days during 2016, 20.Ībout 140,000 Social Security numbers and 80,000 linked bank account numbers were compromised, according to Capital One.